My pop's a pretty sharp dude, but computers aren't his forte. Right generation, perhaps, but computers didn't interest him as much as guitars and electronics. (He's one of those guys who can repair a tube-based amp without schematics, but only figured out that you could minimize an application window without losing all the data last year.)
I finally cajoled him into getting an iMac, primarily because I was tired of trying to troubleshoot his problems over the phone. I figured a Mac would be less prone to strange cruft and crashes in the first place and easier to use overall once he got over the initial operating system shock. And so far so good, although I think he's just as impressed by the iMac's looks as he is its performance.
But two things have made his transition even easier and while they may be common knowledge to some, I thought they bore mention. First, Leopard's Screen Sharing has become super handy for me. When he can't figure out how to do something—manage one of his multiple AIM personalities in iChat, for instance, as I slowly wean him off AOL.com—I can just click his name in iChat, take over his screen, and show him what to do, all the while chatting with him via VOIP. It's so much easier than trying to have him read off what the text and options are in whatever window may be on the screen at the time. And while screen sharing isn't new at all with applications like VNC (and Microsoft's robust Remote Desktop that's built into most versions of Windows), not having to explain to him how to set up those applications in the first place has been very nice.
The thing that surprised me more, though, was Apple's One to One training program. For $100 a year, he can waltz into his local Apple store (with an appointment) and get personalized training from an Apple dork. (Up to once a week, I believe, although I think it depends on the schedule of the Apple techs.) That's insanely inexpensive (presuming they're good teachers). For the first time that I can remember, he's looking at his computer as something he might be able to learn instead of something he wrestles with.
This may all sound like a big fuzzy Mac commercial, but who cares? I'm excited that he'll be able to do all the things that we internerds take for granted, like managing photos, making music, and all the other iLife stuff that for years he thought was out of his reach.






















