The defining characteristic of the internet-era institution of "frequently asked questions" is that they rarely resemble questions many would actually ask. They're always "questions we anticipate you might ask, the subset thereof we deign to answer." Virgin Mobile is shaking up this tradition with its revolutionary Honest FAQ.
"How do I make my own ringtones?" for example, is replied to with a blunt "Dunno."
The FAQ also leaks the names of three new handsets presumably forthcoming from Virgin Mobile: The X, Y, and Z.
This Virgin Mobile FAQ Is Honest, But Not Very Helpful [Consumerist]