Apple's long standing policy has been to ding you for $100 bucks if it frays, melts or explodes out-of-warranty... unfortunate, since they are prone to just such problems. Now, Apple's doing the right thing: even out-of-warranty, you should be able to bring the MagSafe by your local Apple retailer and get a free replacement. Which means we can all be a bit more frivolous with our power cable garrotings.
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My MagSafe started to fray and burn a few months ago and the Genius Bar was all too happy to replace it for free, the Genius even mentioned he had seen the problem a lot.
I'm an apple service provider and cannot find any documentation of this at apple and they defintely haven't told us that this is now the case... though they don't exactly have a good track record of informing service providers of anything. Any chance anyone has a link to backup this claim?
not knowing this was a known issue I went out and bought a brand new magsafe at the ridiculous 100 dollar price tag last week! i could kick myself for just assuming it was out of warranty and there was nothing I could do!
I'm an apple service provider and I'm afraid to tell you all that this post is a bit incomplete. This replacement program is only for the adapters that shipped with the first generation of macbook & macbook pros. It is NOT for all magsafe adapters. And it is not a sure thing. Apple still says that once they see the adapter they can decide to replace it not.
http://support.apple.com/kb/TS1977
You just saved me $100! Unfortunately I had ordered a new magsafe and it arrived an hour after reading the article so now I'll have to wait longer for the replacement, but no complain.
The only thing: The rep said that they will replace the adapter WITHOUT the "duckhead" AC-plug , meaning I'll have to take it from my old power plug. I was a bit surprised that they won't replace the adapter as a whole, but I guess it's better than always staring to see if the electrical tape is holding up.
Holy fucking Christ on a Crutch! This has been a problem with every single Powerbook / MacBook adapter ever!
The new MagSafe ones have slightly thicker insulation (finally!), but even that doesn't seem to be good enough.
Apple, this is unacceptable.
What the heck!
Not a month ago I threw down $80+ for a new one after my initial one gave up the ghost. So where does that leave the folks who promptly threw their faulty adapters away in disgust and contempt?