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RTFM: 19/20 returned gadgets work just fine


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Ninety-five percent of electronics returned by consumers are not broken, according to Accenture.

The research consultancy claims that 68 percent of returns either didn't perform as expected, or the buyer can't figure the damn thing out. Twenty-seven percent …

This is what a broken Amazon Kindle looks like


I wish I could blame this on shoddy craftsmanship or a DRM snafu, but I'm guessing this is probably the result of my foot. All I know is that I put it in my bag one morning and when I …